Route Pauses
- 1st Violation route pause for 15 Min until contact is made then unpause work.
- 2nd Violation route pause for 15 Min entire duration with contact to driver explaining they have to sit for 15 min and next violation they will be suspended.
- 3rd Violation replace driver with sweeper.
Violation Disputes
Stop Lights
- Stop lights should ALWAYS be disputed as "OTHER" with the phrasing of "Driver was exiting the intersection as the light turned red Please remove."
Speedings
- Verify Speed Limit signs via Google Maps
Following Distance
- These can ONLY disputes if the driver back off and creates space.
- Drivers need to maintain MORE than 0.7 seconds of space to prevent violations.
Distracted Driving
- Any time a phone is in the lap, or hand we can not dispute.
- Any time a driver is vaping or smoking in the van we can not dispute.
Seatbelts
- Not Buckling the seatbelt (Flipping) will result in Route suspension and a Sweeper will need to take over the route.
Stop Signs
- Full complete stops need to be made at all Stop Signs.
- We can NOT dispute due to snow or ice on the road. (Amazon sees this as a more severe violation).
U-Turns
- U-Turns are Valid violations as long as there is a "No U-Turn" Sign present.