Route Pauses

• 1st Violation route pause for 15 Min until contact is made then unpause work.
• 2nd Violation route pause for 15 Min entire duration with contact to driver explaining they have to sit for 15 min and next violation they will be suspended.
• 3rd Violation replace driver with sweeper.

Violation Disputes

Stop Lights

• Stop lights should ALWAYS be disputed as "OTHER" with the phrasing of "Driver was exiting the intersection as the light turned red Please remove."

Speedings

• Verify Speed Limit signs via Google Maps

Following Distance

• These can ONLY disputes if the driver back off and creates space.
• Drivers need to maintain MORE than 0.7 seconds of space to prevent violations.

Distracted Driving

• Any time a phone is in the lap, or hand we can not dispute.
• Any time a driver is vaping or smoking in the van we can not dispute.

Seatbelts

• Not Buckling the seatbelt (Flipping) will result in Route suspension and a Sweeper will need to take over the route.

Stop Signs

• Full complete stops need to be made at all Stop Signs.
• We can NOT dispute due to snow or ice on the road. (Amazon sees this as a more severe violation).

U-Turns

• U-Turns are Valid violations as long as there is a "No U-Turn" Sign present.