Property Damage
- Have the Driver stop
- Take photos of the damage
- Try to contact the property owner
- Give Jasons info (Name Phone number)
- Get Property owners Info (Name and Phone number)
- Post in Discord channel Internal Incidents
- Property Owners Name
- Property Owners Phone number
- Address
- Photos of Incident
- Driver involved
- Follow up with Jason if an LMET and Incident report in chime is needed.
Stuck Vehicle
- Calm the Driver if needed
- Get Photos of the vehicle and how it is stuck
- Get Photos of entire van with perspective of how its stuck
- Photos of access to the Vehicle
- Get address of where the vehicle is stuck
- Notify Fleet assistant who is on for the day (Nick G, Ryan K, Joe B)
Injuries
- Collect Address of where injury happened
- Collect time of when injury happened
- Post details of what happened in Discord Channel Internal Incidents
- If driver mentions they are seeking medical attention LMET and Incident report is needed
- All Dog Bites need to be reported Via LMET and Chime
Accidents
- Have driver remain on scene of accident
- Call 911 if needed
- Provide Jasons contact info and insurance
- Collect other individuals info (Name, Phone Number, Insurance)
- File Police Report
- LMET
- Chime